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ūüĒĒ IMPORTANT CHANGES TO HOW WE HANDLE YOUR PERSONAL DATA

We will soon be required to supply your personal and confidential medical information to the Heath and Social Care Information Centre (HSCIC) This information will be taken from the practice in a form that can identify you. The practice has NO choice but to allow the HSCIC to extract this information. However, individual patients can instruct the Practice to stop the transfer of their data. For more information on the reasons for this data extract please go to www.nhs.uk/data .

If you would like to opt out of sending your confidential information please send a letter to the surgery. For a leaflet explaining more about this data sharing please contact the surgery.

September 2013

HOW INFORMATION ABOUT YOU HELPS TO PROVIDE BETTER CARE

 
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.
 
The information along with your postcode, and NHS number but not your name, are sent to a secure system where it can be linked with other health information.
 
This allows those planning NHS services or carrying out medical research to use information from different partsof the NHS in a way which does not identify you.
 
YOU HAVE A CHOICE! If you are happy for your information to be used in this way you do not need to do anything.
 
If you have any concerns more information can be found at www.nhs.uk/caredata
 
  HOLLAND HOUSE PATIENT PARTICIPATION GROUP

At Holland House, we recognise the importance of our patients' voices in improving our services.  We have a well established  patient participation group to help us improve the way we deliver our services.  We have an ambitious programme of improvements planned for 2013.  We would like to invite you to join us on a voluntary basis to shape the future of healthcare in Lytham.  Please feel free to join the site and recommend it to other patients at the practice.

If you decide you would like to work with us, please write to me, stating why you think you would be a good choice to represent the patients of Holland House.

Heather Kynaston, Practice Manager, Holland House  surgery, Lytham Primary Care centre, Victoria Street, Lytham FY8 FDZ.

We are looking for a number of patients from all walks of life, sex, religion, to join with practice staff for a meeting every few months.  These are voluntary roles; the only reward is to help improve the healthcare of our community.  I look forward to hearing from you.   .

CARDIOVASCULAR SCREENING

heart_bpIt is recommended that people between the ages of 40 and 74 years should be assessed for their risk of developing cardiovascular disease.  We are currently inviting patients in this age group to attend an open clinic, you will have a blood pressure check and a fasting cholesterol blood test.  Once the results have been analysed, you will be informed of your results, and may be invited back to discuss with one of our Practice Nurses.

NURSE PRACTITIONER

Sr Wendy Partington is a nurse prescriber and she has appointments available most mornings to deal with chest infections, ear infections, sore throats etc.  You may request, or be offered, an appointment with Wendy instead of one of the Doctors.

DID NOT ATTEND

A total of 146 appointments were wasted over the past four weeks due to patients not attending for their appointments.  Please let the surgery know if you cannot attend your appointment, and we  can try to offer the appointment to another patient, thankyou.

Please Note

The website is not for Clinical Problems. If you have a medical query, please contact the Doctors Surgery. The E-Mail service is not for queries relating to a medical issue.  This also applies to the online prescription service, the message box is not for prescription queries. Thank you.

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Noticeboard

Contraception

Dr Chawla offers both Coil & Implanon insertion & removal. If interested in these methods, please make an appointment with Dr Chawla. Dr Johnson is also able to fit and remove implants.

Our Practice Nurses can also administer the contraceptive injection and contraceptive advice is available from all GP's

Farewell

We say a sad farewell to Dr Peter Flowers who is leaving us to become a partner at a practice nearer to his home. We wish him all the very best for the future.

Welcome!

Welcome to our new salaried GP Dr Gary Russell who started with Holland House in April 2013. Dr Russell will be working 6 sessions per week, on a Tuesday, Thursday and Friday.

 

Test Results

Test results are available Monday to Friday during office hours.  For tests ordered by the practice you will normally be told how to obtain the results.  In most cases we would be able to give the result over the telephone.  Some results are better discussed or need clarification and you may be asked to see the doctor.  This does not imply there is a problem

Appointments

Each patient is registered with the surgery and you are free to see any of the doctors.  If your usual doctor is unavailable then one of the other doctors would be able to offer you assistance.  Consultations at Lytham and  at Freckleton Health Centre are by appointment only. Prebookable appointments are available at both the main and branch sites.

 

If you have any comments or suggestions (positive or negative) regarding the appointments system, please contact the surgery and we will be happy to listen to your views.


Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone to cancel the appointement, helping us to make sure that someone else is given your slot. 

    

 
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