Find out more and see if your at risk by clicking on the following link: diabetes prevention

Our Number is Changing

From Friday 14th April please use our new number to contact Holland House 01253 229470.

If you want to know more about Menopause then please check out Menopause Matters webpage by clicking on the following link Menopause Matters, menopausal symptoms, remedies, advice

The Practice will be closed for one day on the above date. Please ensure you order your medications earlier if needed.

Thank You

Holland House Surgery

A Macmillan coffee morning will be held in the foyer opposite the chemist on 30 September 2022 between 10 and 12 noon. Please do join us for some yummy cakes

If you wish to donate please see below link

https://my.thyngs.net/wbcm/Complete

The practice will be training new staff members over the next few months therefore your call or query might take longer to process and there maybe delays at the front desk. Your patience and understanding would be appreciated during this time

If you want to book a #coronavirus #COVID19 test please do not contact Holland House as we have no access to this system.

To book a test:

🖥️ Visit https://self-referral.test-for-coronavirus.service.gov.uk/antigen/name

☎️ Or call 119

The threat of infection from Covid-19 still exists within our communities, and locally, patients are being asked to continue to follow the guidance, stick to any restrictions in place and take the necessary precautions such as wearing face coverings and practicing good hygiene. GP practices are open and continue to provide services as they have done throughout the pandemic. This means that for patients, their GP practice is open and providing GP services.

GP practice buildings are public buildings and as such must be kept covid-secure. Your GP practice will already have a process in place for managing entry into the premises to help minimise the risk of anybody spreading the virus. Please continue to follow this.

New ways of providing GP services have been introduced in order to maintain access to your GP practice team whilst protecting you, others and staff. Triage (making an assessment of your condition and prioritising care accordingly) is an important part of how GP practices work. This has always been in place but has been vitally important during the pandemic.

Dr Ben Butler-Reid, local GP, and Medical Director of Fylde Coast CCG said:

“GP practices are open and have been providing GP services throughout the covid-19 pandemic. They have learned during the pandemic, that they can conduct consultations very well with the vast majority of patients using digital technology. The majority of common conditions can be assessed and diagnosed by your Doctor by telephone or video consultation. They are experienced and skilled in doing this. Using technology like this will help to protect you, your family and loved ones – and GP practice staff from the potential risk of the virus.

 “If your doctor judges that your condition needs to a consultation in a face-to-face appointment then this will be arranged, however this will be a clinical decision by the doctor based on their judgement of the absolute need to do so.

 “These new ways of working provide mutual benefits to patients and your GP practice which is why before the pandemic we had a plan to start introducing these more frequently”.

The use of these digital technologies has been shown to improve patient experiences thanks to the convenience and increased access that they provide. GPs want to make sure that these new ways of working and the benefits they bring are not lost. Covid-19 has changed many aspects of our daily lives, with lots of positive changes. These new ways of accessing your GP and receiving care or treatment are just one of those.

Frequently asked questions

Is my GP Practice open?

Yes, your GP practice is open.

You can access GP services from your GP practice. Some of the ‘traditional’ ways of working have been adapted to protect you and staff from the potential risk of coronavirus. For example, how you access your GP practice building or how your appointment is undertaken might be different.

I would like a face-to-face appointment, when can I get this?

Not all conditions need to be seen by your GP in a face to face appointment. Your GP will judge whether or not he or she needs to see you, or whether an alternative consultation is better. When contacting your GP, you will undergo an assessment (called triaging) of your needs and to determine whether you may or may not have Covid-19 symptoms. Based on this assessment your doctor or clinician will determine if you need a face-to-face appointment. If safe and appropriate to do so a member of your practice clinical team may undertake your consultation via telephone or through a video consultation. This will help to reduce the risk of coronavirus infection to you and the practice staff.

How can my condition be properly diagnosed via telephone or video?

Lots of common conditions can be diagnosed using mobile devices, telephone or video thanks to the experience of your GPs and their ability to recognise the signs and symptoms of conditions from the information you provide. However, if they judge that it is safer and more appropriate to organise a face-to-face appointment for you then this will be arranged.

What if I can’t or don’t want to use video technology for an appointment?

If for a number of reasons you aren’t able to have an appointment via video technology then your GP will arrange an alternative option – either a phone call, or a face-to-face appointment for you.

Can I still access other services from my surgery, such as ante-natal appointments for example?

Services such as ante-natal clinics, all vaccination programmes for example child and baby immunisations, and hormone injections for patients with prostate cancer have remained in place throughout the pandemic. If you are unsure what the arrangements are, please contact the service directly. Before you attend your appointment, you will be assessed to see if you have any symptoms of covid-19. The helps keep you, other patients and practice staff safe

We are expecting our flu vaccines to arrive by the beginning of September 2022. We will advise you when appointments for flu vaccinations are available to book either by telephone or online for patients who are aged over 65. We will also have appointments available for patients aged under 65 but you MUST be in the at risk category to be eligible for a vaccination at this time. If you aren’t sure if you qualify for this programme, then please check with one of our Reception team before booking.

Please note that it is not a GP’s responsibility to issue school letters of absence for your children. Government guidance is that school attendance is mandatory unless your child is self-isolating, has symptoms of COVID-19 or is close to someone who has COVID-19